As carbon farmers and practitioners may be aware, Te Uru Rakau - NZ Forest Service's new online system "Tupu-ake" came on-line in January 2023. Errors in data transfer were noted by GreenXperts:
1) Not all clients listed on the former CCIS on-line system transferred across - 21 GreenXperts "Join NZETS Applications" forest clients failed to transfer
2) Some clients that were no longer carbon farmers or clients with GreenXperts Limited were still listed under our Tupu-ake account
3) For client data that was transferred - some key client data - names and addresses etc - did not transfer fully
No GreenXperts client data was permanently lost as we have back-ups of all our files.
We have asked TUR-NZFS to address these issues. We will advise the date they are remedied.
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